At Snikkas SA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it. By accessing or using our website and services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website, create an account, make a purchase, or interact with us in any other way:

a) Personal Information:

• Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (credit/debit card details, PayPal account, etc.)
  
  

b) Non-Personal Information:

• IP address
• Browser type and version
• Device type
• Location (city, country)
• Pages visited on our website
• Referring URL
  
  

c) Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your user experience, improve our website functionality, and analyze website traffic. You can adjust your browser settings to disable cookies, but some features of the website may not work properly without them.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery.
  
  
• Customer Support: To provide customer service and respond to your inquiries.
  
  
• Marketing: To send you promotional emails, newsletters, and updates about new products, sales, and special offers (only if you opt-in to receive such communications).
  
  
• Website Improvement: To analyze user behavior on our website and improve our content, design, and functionality.
  
  
• Legal and Security Purposes: To comply with applicable laws, enforce our terms and conditions, and protect against fraud or misuse.
  
  

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business, such as:

• Payment Processors: For payment transactions, we work with third-party providers such as credit card companies, PayPal, and other payment gateways.
  
  
• Shipping Partners: To fulfill your orders, we may share your shipping information with delivery and courier companies.
  
  
• Marketing and Analytics Providers: We may use third-party marketing and analytics platforms to help us improve our marketing efforts and track website traffic.
  
  
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our legal rights.
  
  

4. Data Security

We implement a variety of security measures to protect your personal information, including secure socket layer (SSL) encryption for sensitive data transmission and compliance with industry standards for data protection. However, please be aware that no method of transmitting or storing data is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You may access, correct, or update the personal information we have on file for you by logging into your account or contacting our customer support team.
  
  
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us directly.
  
  
• Request Deletion: You may request that we delete your personal data, subject to any legal obligations we have to retain certain information.
  
  
• Data Portability: You may request a copy of the personal information we have collected about you in a structured, commonly used, and machine-readable format.
  
  

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

8. International Transfers

If you are accessing our website from outside South Africa, please note that your information may be transferred to, stored, and processed in South Africa or other countries where Snikkas SA operates. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Snikkas SA
Email: admin@snikkas.co.za
Phone: +27878222183
Whatsapp: +27688527091

By using our website, you agree to the terms of this Privacy Policy.